Ros, så vi rødmer..

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Et lite utsnitt av hva våre kunder har uttalt om oss på LinkedIn:

“Tom Lien og Stig Ellingsen fra Prosesshuset er våre foretrukne rådgivere på ITIL-området. Deres evne til å forenkle, lage pedagogiske presentasjoner av prosessene, samt å bistå med enkle verktøy for å implementere ITIL-prosessene på, er helt unike! De både er, og har vært til stor hjelp for Helse Nord IKT”

“Stig was our Process Coach when designing our new ITILv3 based processes. Allways challenging us to keep a broad mind and seeing the whole of the service lifecycle perspective even when working with individual processes. This way we avoided creating isolated ITIL v3 processes but rather processes that interacted in process flows.  In retrospect, thanks to Stig’s abilities and contributions as a process coach we have been able to operationalize rather complex process flows centered around our ITILv3 processes in an efficient manner”

“Stig’s support in implementing ITILv3-based processes related to the life cycle of IT services has been very important. His ability to present complex, seemingly unsolvable challenges as understandable, simple tasks is something you seldom come across. Extremely developed people skills, sense of humor and an evident solid experience are other characteristics that apply to Stig. I highly recommend him”

“Tom was the person who always points me to the right directions! He was my mentor and I am proud to been worked whit him! He knows his things!!”

“Jeg kom i kontakt med Stig når vi skulle bygge opp en ny IKT forvaltningsmodell for vår virksomhet. Stig har med sin personlighet og ekspertise bidratt til at dette ble en suksess. Jeg anbefaler Stig til alle som trenger en ryddig og løsningsorientert ekspertise til å bistå i arbeidet med å utvikle IKT prosesser.”

“Tom’s contributionhas been very important in all phases of implementing ITILv3-based processes related to the life cycle of IT services at EDB Business Partner/ErgoGroup. His knowledge, experience, highly developed people skills combined with a great sense of humor, made working with him a real pleasure. I highly recommend him as a ITSM coach and mentor”

“Jeg har hatt gleden av å delta på flere prosess workshops med Stig. Han er en meget engasjerende foredragsholder og har evnen til å dra med seg alle. Han har lang erfaring innenfor området og kommer med utallige gode eksempler som både fremmer forståelsen og humøret i en trøtt forsamling.
 Har også benyttet Stig som foredragsholder i forbindelse med en ITIL faggruppe i dataforeningen med stor suksess!”

” I worked with Stig on a project where we designed and implemented ITIL based processes for a large commercial IT service provider. Stig is a process apostle and a fantastic motivator with a selling personality. He is a great facilitator of process workshops, and also good at producing the paper work necessary in such projects. Stig employs a pragmatic approach to his work, enabling him to gain influence with “the ground crew” quickly, realizing both quick-wins and long lasting change”

“Stig is a highly skilled professional and expert on processes and ITIL. He is also creative and communicates complex solutions i a way that is easy to understand.”

“Stig har vist en flott evne til å engasjere mennesker i vår ITIL implementering, har betydelig teoretisk og praktisk kompetanse og gir stadig merverdi i form av råd og diskusjoner også utenfor de konkrete leveransene som er avtalt. Jeg kan sterkt anbefale Stig som rådgiver knyttet til initiativer rundt ITIL / Service Management / IT Governance”

“Stig has a very broad experience in IT Service Management and has obtained deep respect by the Management teams and employees he is working with due to his professionalism and positive approach.
 Many of the projects he has been involved in included Organizational change on many levels in the organization, and due to his interpersonal skills he has an ability to create confidence among the involved parties”

“Stig is a very knowledgeable person, has many talents, interests and a very good sense of humor. He’s high drive and ability to combine the ITIL process framework to real pragmatic benefit for the business is excellent”

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